The Wells Bags – FAQ

1. How long does delivery take for luxury bags?
We ship worldwide, and delivery typically takes 5–8 working days. For international orders, shipping may take 10–15 working days. During high seasons or sale periods, delivery times may be slightly extended.

2. Do I need to confirm product availability before ordering?
Yes ✅. To ensure smooth processing, please always message us on WhatsApp or Email before placing your order. Once confirmed, we will dispatch the refurbished luxury-inspired bag you selected.

3. Are The Wells Bags authentic designer handbags?
Our products are brand-inspired, new, and top-quality refurbished models. They are not official designer originals but are carefully crafted to provide the same luxurious look and feel at affordable prices.

4. What is your return and refund policy?
Refunds are available under our Terms & Conditions. Please note that the transaction fee is non-refundable. If you wish to request a return, contact our customer support team first to guide you through the process.

5. What payment methods are accepted?
We accept secure payments via Credit Card, Debit Card, and PayPal. These options allow for fast, safe, and reliable transactions when shopping for your luxury handbags online.

6. What makes your bags high quality?
Our refurbished handbags are made with premium leather, durable canvas, and luxury-inspired detailing. Each piece goes through a strict quality check to ensure it meets our top-quality standards before shipping.

7. Do you provide customer support?
Yes 🙌. We provide 24/7 customer support to assist with availability checks, order tracking, refunds, or shipping inquiries. Our team is always ready to help via WhatsApp, email, or phone.

8. Can I track my order after purchase?
Yes. Once your order is confirmed and shipped, you will receive tracking details so you can monitor your luxury handbag delivery in real time.

9. Do you offer sales or discounts?
We occasionally feature seasonal sales and promotional offers on our luxury-inspired handbags. Stay updated by contacting us or checking our online store for the latest deals.

10. How do I contact The Wells Bags?

  • 📧 Email: thewellsbag@gmail.com

  • 📞 Phone/WhatsApp: +1 (346) 296-6273

  • 📍 Address: 1502 Kearney Ave, Casper, WY 82604, United States.

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